FAQ's
Account & Registration
No, you can checkout as a guest.
The ‘Login’ and ‘Registration’ options are available in the top right section of the website. You can use your Email ID, Facebook, or Gmail account to register or log in.
Yes, but you can also check out as a guest.
Ordering & Payments
Browse products, add them to your cart, and follow the checkout steps.
We accept [List Payment Methods]. Payments are securely processed through [Payment Gateway Name].
Yes, your information is encrypted and processed through secure servers. We don't store your credit card details.
Shipping & Delivery
Currently, we only ship within India.
Delivery estimates are 5-10 business days depending on your location. These are estimates and not guaranteed.
Yes, we offer free shipping on all orders within India.
Returns & Exchanges
You can return unused items in original packaging within 2 days of receipt for a full refund. Exchanges are also possible within 7 days, but you may be responsible for return shipping costs.
Order Management
You can check the status of your order in the order summary section on the website. Tap the ‘My Account’ icon on the top right side of your screen to access your dashboard.
You can check your order history in the same dashboard under the order summary section.
You can cancel the order until it hasn’t been dispatched. Once dispatched, the order can’t be canceled. To cancel, visit the ‘order summary’ section on the home page or email info@yuemiecosystem.co.in.
Privacy & Terms
We collect basic information like name, address, and payment details to process your order and improve your shopping experience.
No, we will not sell or share your information without your consent. We may use your data for promotional offers, but you can opt out at any time.
You can find our full Terms & Conditions on the website.
Please contact us Yuemiecosystem.com
